Welcome to Gift Roses Bd. By accessing our website, placing an order, or using any of our services, you agree to comply with the following Terms & Conditions. Please read them carefully before making a purchase.

At Gift Roses Bd, we are committed to providing premium gifts, fresh flowers, luxury hampers, and reliable delivery services throughout Bangladesh.

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1. General Terms

By using our website, you confirm that:

* You are at least 18 years old or have permission from a legal guardian.
* All information provided by you is accurate, complete, and up to date.
* You agree to comply with all policies, terms, and conditions of Gift Roses Bd.
* You will not misuse our website or engage in fraudulent activities.

Gift Roses Bd reserves the right to update, modify, or replace these Terms & Conditions at any time without prior notice.

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2. Products & Services

Gift Roses Bd specializes in:

* Fresh Flower Bouquets
* Luxury Gift Hampers
* Customized Gift Boxes
* Cakes & Chocolates
* Balloon Decorations
* Birthday & Anniversary Surprise Packages
* Corporate Gifts
* Personalized Gifts

Please note:

* All products are subject to availability.
* Product images are for illustration purposes only.
* Actual flowers, wrapping papers, ribbons, chocolates, cakes, balloons, or decorative items may slightly vary depending on seasonal availability and supplier stock.
* If any item becomes unavailable, we reserve the right to replace it with an item of equal or greater value while maintaining the overall quality and appearance.

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3. Order Confirmation

An order is considered confirmed only after:

* Full payment, or
* An approved advance payment (where applicable).

Gift Roses Bd reserves the right to:

* Reject or cancel any order due to pricing errors.
* Refuse orders involving suspicious or fraudulent activities.
* Cancel orders if products become unavailable because of unforeseen circumstances.

Once production or customization has started, orders cannot be modified or cancelled unless approved by our customer support team.

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4. Pricing & Payment

* All prices are displayed in Bangladeshi Taka (BDT).
* Prices may change without prior notice.
* Promotional offers are valid only during the stated campaign period.
* Payments can be made through:
* bKash
* Nagad
* Rocket
* Bank Transfer
* Debit/Credit Card
* Any applicable payment gateway or transaction charges are the responsibility of the customer unless otherwise stated.

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5. Delivery Policy

Gift Roses Bd offers same-day, scheduled, and midnight surprise delivery (subject to availability).

Please note:

* Delivery times are estimated and may vary due to traffic, weather conditions, political situations, public holidays, or other unforeseen circumstances.
* Same-day delivery depends on product availability and order placement time.
* Midnight deliveries are available only in selected service areas.
* Customers are responsible for providing accurate delivery information.
* If the recipient is unavailable or unreachable, our delivery team will contact the sender for further instructions.

Gift Roses Bd is not responsible for delays caused by incorrect addresses, unavailable recipients, or inaccurate contact information.

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6. Customer Responsibilities

Customers are responsible for:

* Providing complete and accurate delivery details.
* Ensuring the recipient is available at the scheduled delivery time.
* Reviewing all order information before making payment.
* Providing any customization details correctly.

Gift Roses Bd shall not be responsible for failed deliveries resulting from incorrect or incomplete information provided by the customer.

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7. Cancellation & Modification

* Customized, personalized, or specially prepared products cannot be cancelled after production begins.
* Order modifications are subject to product availability and approval.
* Requests for changes should be made as early as possible before the scheduled delivery.

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8. Intellectual Property

All content on this website—including:

* Logos
* Images
* Product Photos
* Graphics
* Website Design
* Text
* Videos
* Branding Materials

is the exclusive property of Gift Roses Bd and may not be copied, reproduced, distributed, or used without prior written permission.

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9. Limitation of Liability

Gift Roses Bd shall not be held liable for:

* Indirect or consequential losses.
* Delays caused by circumstances beyond our reasonable control.
* Recipient dissatisfaction after successful delivery if the delivered product matches the confirmed order.
* Minor differences in flowers, colors, packaging, or decorations caused by seasonal availability.

Our maximum liability shall never exceed the total amount paid for the order.

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10. Privacy & Security

We respect your privacy.

Customer information is used only for:

* Processing orders
* Delivery purposes
* Customer support
* Service improvements

Gift Roses Bd does not sell or share customer information with unauthorized third parties.

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11. Governing Law

These Terms & Conditions shall be governed by the laws of the People’s Republic of Bangladesh.

Any disputes arising from the use of this website or our services shall be subject to the exclusive jurisdiction of the competent courts of Bangladesh.