Delivery Policy

At Gift Roses Bd, we are committed to delivering every gift with care, love, and professionalism. Whether it’s a birthday surprise, anniversary celebration, proposal, or corporate gift, we strive to ensure a smooth, safe, and timely delivery experience across Bangladesh.

Please read our Delivery Policy carefully before placing your order.

1. Delivery Areas

Gift Roses Bd proudly provides gift delivery services in:

* Dhaka City
* Chattogram
* Sylhet
* Rajshahi
* Khulna
* Barishal
* Rangpur
* Mymensingh
* And selected locations across Bangladesh

Our delivery coverage may vary depending on the product type and destination.

2. Delivery Options

We offer multiple delivery services to suit your needs:

🚚 Same-Day Delivery

Available for eligible products within Dhaka, subject to order placement time and product availability.

🎁 Scheduled Delivery

Choose your preferred delivery date and approximate time while placing your order.

🌙 Midnight Surprise Delivery

Available for birthdays, anniversaries, and special occasions in selected areas of Dhaka (subject to availability).

🇧🇩 Nationwide Delivery

Selected products can be delivered to most locations across Bangladesh through our delivery partners.

3. Delivery Time

Estimated delivery times may vary depending on:

* Delivery location
* Traffic conditions
* Weather
* Public holidays
* Political situations
* Product availability
* High seasonal demand

While we always try to deliver on time, exact delivery times cannot be guaranteed in unavoidable circumstances.

4. Delivery Charges

Delivery fees depend on:

* Delivery location
* Product category
* Delivery schedule
* Urgency of delivery

The applicable delivery charge will be displayed during checkout before payment.

Please note that delivery charges are non-refundable once the order has been dispatched.

5. Recipient Availability

For successful delivery, customers must provide:

* Correct recipient name
* Accurate delivery address
* Active phone number
* Preferred delivery date and time (if applicable)

If the recipient is unavailable, unreachable, or refuses to accept the delivery:

* Our delivery team will attempt to contact both the recipient and the sender.
* Additional delivery attempts or rescheduling may incur extra charges.
* Gift Roses Bd is not responsible for failed deliveries caused by incorrect or incomplete information provided by the customer.

6. Product Quality & Packaging

We take special care to ensure every order is beautifully prepared.

* Fresh flowers are arranged shortly before delivery.
* Cakes are collected fresh from our trusted bakery partners.
* Chocolates, balloons, and gift items are carefully packed to maintain quality.
* Luxury gift boxes and hampers are professionally packaged.

Due to seasonal availability, slight variations in flower varieties, wrapping paper, ribbons, colors, or decorative accessories may occur. If necessary, unavailable items may be replaced with products of equal or higher value while maintaining the overall presentation and quality.

7. Special Occasion Deliveries

During peak seasons such as:

* Valentine’s Day
* Eid-ul-Fitr
* Eid-ul-Adha
* Mother’s Day
* Father’s Day
* Pohela Boishakh
* New Year
* Friendship Day
* Wedding Season
* Other public holidays and festivals

Please note:

* Exact delivery time slots cannot be guaranteed.
* Delivery may experience minor delays due to high order volume.
* Certain flowers or gift items may be substituted with similar premium alternatives if unavailable.

Orders during these periods are processed on a best-effort basis.

8. International (NRB) Orders

Customers living outside Bangladesh can easily send gifts to their loved ones through Gift Roses Bd.

* We accept orders from anywhere in the world.
* Deliveries are made only within Bangladesh.
* Delivery schedules depend on local conditions and recipient availability.
* Any international payment processing fees are non-refundable.

9. Delivery Confirmation

An order will be considered successfully delivered when:

* The recipient accepts the gift.
* A family member, colleague, security personnel, or another responsible person receives it on the recipient’s behalf.
* Delivery confirmation is completed through phone call, message, photograph, or our delivery records.

10. Force Majeure

Gift Roses Bd shall not be held responsible for delivery delays or failures caused by circumstances beyond our reasonable control, including but not limited to:

* Natural disasters
* Floods
* Heavy rain
* Political unrest
* Hartals or strikes
* Road blockages
* Government restrictions
* Public emergencies
* Transportation disruptions

11. Delivery Policy Updates

Gift Roses Bd reserves the right to revise or update this Delivery Policy at any time without prior notice.

Any changes will be published on this page and will become effective immediately upon posting.

Contact Gift Roses Bd

For delivery assistance, order tracking, or any delivery-related inquiries, please contact us:

Gift Roses Bd

📞 Call / WhatsApp: 01889173025

🌐 Website: www.giftrosesbd.com

📧 Email: giftrosesbd.com

📍 Serving: Dhaka & All Over Bangladesh

🌹 Our Delivery Promise

At Gift Roses Bd, we believe every gift carries an emotion. That’s why we are committed to delivering your flowers, gifts, cakes, chocolates, and surprise packages safely, beautifully, and on time—creating unforgettable moments for your loved ones.

Gift Roses Bd — Delivering Love, One Surprise at a Time. 🌹🎁🚚